The most Frequently Asked Questions:
Do I receive the item on the photo?
Yes, with exception of pendants, tumbled stones (sizes: S, M, L and XL), smudge sticks.
I received a guardian with my orgone creation, my I keep it?
Yes, you can. All orgone creations have a guardian with them during their journey home.
Will I receive a discription of the crystal?
No, you will not. You can read the full discription of crystals here in the webshop.
Can you advice me which crystal I need?
Yes, that is possible. If you ‘only’ want to know which crystal to use for your issue, please look in our webshop or use the internet for regulur advice.
To know which crystal is best for you I can connect with your photo, read and feel your energy. I will inform you about the information that I‘ve received. Of course this is confidential and deleted afterwards.
When you want a substantiated advice you have to pay consult costs in advance. When you do order a crystal on the advice given to you, you will receive a full refund of the substantiated advice given.
What to do when my order is damaged during transport?
When you have any damage on your order you have to e-mail us with photo's of the outside of the box, packing material, the item itself. Read our terms and conditions to read the full discription on how you have to handle any damage.
Can I make a reservation?
It is not possible to make a reservation
Is it possible to pay in terms?
Payment plans are not available
Can I order a custom orgone creation?
No, I don't create custom orders anymore
What will the shipping costs be?
Shipping costs are automaticly calculated in the webshop
Can you convert for me?
No, I cannot. Multiple times a day currencies can change. You can convert using the internet.
I have received something extra, what is it?
Because I am grateful for each order, small or big, I always add a little present, something extra, to your order. What you have received you can find in the webshop. Take a look overthere. When you really cannot find it and you don’t know what it is you can send me an e-mail or a private message on Facebook. Did you order an orgone creation, then you will receive an orgone guardian as well.
Can I combine orders?
Yes you can. When you have placed an order in the webshop, but also via Etsy or Facebook we can combine your orders. When you have paid all orders including shipping cost, I will recalculate shipping and when to much is paid I will refund the difference.