Right of withdrawal
This right of withdrawal relates only to European orders
After you have received your order you have the right to return the order up to 14 days after receipt without any reason.
If you use the right of withdrawal, you must submit the cancellation/return in writing by e-mail.
For some products you do NOT have a right to withdrawal your order:
- Customized items
- Handmade products
- Items that have been used, for example; incense, well-being products
- Items purchased through a Facebooksale
If you have damaged the product, you can still return it. The damage will be charged. This is the depreciation of the product. The amount you receive for the return depends on the valuation of the item.
The total amount will be refunded within 14 days after receipt. The amount of the returns will be paid to you to the account you paid with, with the exception of credit cards. Including the shipping costs.
If you return a part of the order, the shipping costs will not be credited.
The shipping costs for returning your product/order to Caban are for your own account/you have to pay for it yourself.
COUNTRIES OUTSIDE THE EUROPEAN UNION
Basicly you have the same rights and terms as noted above for the European Union.
Due to the fact we cannot place all legal rights to withdrawel because depending county and even state you are located, I kindly ask you to send us an e-mail with your questions to the right to withdrawel.